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Our approach
RAVIEWS is built for home service companies that depend on customer trust. Security is an ongoing process. RAVIEWS continually improves its safeguards as the platform grows.
This page summarizes the controls currently in place. It does not describe certifications, audits, or assessments we have not completed.
Encryption and infrastructure
- Encryption in transit — Public traffic is served over HTTPS/TLS. Production environments enforce secure transport for browser connections.
- Managed cloud infrastructure — The application runs on modern managed cloud infrastructure designed for reliable delivery, scaling, and operational security.
Identity and access
- Authenticated access — Protected features require user sign-in through managed authentication with secure session handling.
- Role-based authorization — Access to data and features is limited based on organizational role and scope within the platform.
- Database-level access controls — Data access is restricted at the database layer according to user identity and authorized scope, in addition to application-level checks.
- Protected administrative areas — Internal administrative capabilities require authentication and elevated authorization before access is granted.
Application safeguards
- Server-side secret management — Sensitive credentials and integration keys are stored server-side and are not exposed to end users or client applications.
- Security headers — Responses include baseline HTTP security headers to reduce common web risks such as clickjacking and content-type confusion.
- Production hardening — Verbose diagnostic logging and non-production tooling are disabled in production deployments.
Input handling and abuse prevention
- Input validation — Public form submissions are validated and sanitized before processing.
- Rate limiting — Public submission endpoints apply limits to reduce automated abuse.
Maintenance and improvement
RAVIEWS applies application and database security updates through a documented release process. Application dependencies are reviewed during regular release cycles, and security-related changes are tracked and deployed deliberately.
What we do not claim
Unless and until explicitly announced, RAVIEWS does not represent that it holds SOC 2, ISO 27001, HIPAA, or PCI certifications, or that it has completed independent penetration testing or a formal third-party security audit.
For information about subprocessors and service providers that process data on our behalf, see our Privacy Policy.